last updated in october 2025

The website www.misuterimilano.com (hereinafter the “Website”) is owned and operated by MISUTERI, a registered trademark.

The data controller and e-commerce operator is:

MISUTERI S.R.L.

Registered office: MISUTERI S.R.L. – Via Vincenzo Monti 79/2, 20145 Milano (MI), Italia

VAT / Tax ID: 14404060965

E-mail: support@misuterimilano.com

Access to and use of this Website, as well as the purchase of products, imply full acceptance of these Terms and Conditions of Sale (the “Terms”).

MISUTERI may collect the following categories of personal data:

• Identification data (name, surname, address, e-mail, phone number);

• Shipping and billing data;

• Payment data (processed securely through third-party providers such as Shopify Payments or PayPal);

• Navigation data (cookies, IP address, browser type, device);

• Voluntary data provided via contact forms, newsletter subscriptions, or orders.

Personal data are processed for the following purposes:

1. Managing and fulfilling product orders;

2. Communicating with customers regarding purchases, delivery, or after-sales support;

3. Complying with legal and tax obligations;

4. Sending newsletters and promotional materials (with prior consent);

5. Performing statistical analysis and improving the user experience;

6. Protecting MISUTERI’s legitimate rights and interests.

Data processing is based on:

• Contract performance (Art. 6.1.b GDPR);

• Legal obligation (Art. 6.1.c GDPR);

• Explicit consent (for marketing and newsletters);

• Legitimate interest (for analytics and fraud prevention).

Data are processed electronically and securely, following the principles of fairness, lawfulness, transparency, and purpose limitation.

Data are retained only for the time necessary to achieve the purposes for which they were collected or until consent is withdrawn.

• Order data: 10 years (to comply with tax obligations);

• Marketing data: until consent withdrawal;

• Navigation data: according to the terms described in the Cookie Policy.

Personal data may be shared with:

• Technical and logistics service providers (Shopify, shipping carriers, payment processors);

• Legal and accounting consultants;

• Public authorities where required by law.

Some data may be transferred outside the European Economic Area (EEA).

In such cases, MISUTERI ensures compliance with Standard Contractual Clauses (SCCs) or equivalent GDPR-compliant safeguards.

Users may exercise the following rights at any time:

• Access to personal data;

• Rectification or deletion (“right to be forgotten”);

• Restriction or objection to processing;

• Data portability;

• Withdrawal of consent (without affecting prior lawful processing).

Requests can be sent to: support@misuterimilano.com

MISUTERI implements appropriate technical and organizational measures to ensure data security and confidentiality, preventing unauthorized access, loss, or alteration.

The Website uses technical, analytical, and profiling cookies to improve the browsing experience.

For details, please refer to the Cookie Policy.

MISUTERI reserves the right to modify this Privacy Policy at any time.

Updates will take effect upon publication on the Website.

For any privacy-related inquiries:

📩 support@misuterimilano.com

🌐 www.misuterimilano.com