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FAQ
Every MISUTERI creation is designed in Italy and developed under our creative direction.
We collaborate with laboratories selected for their attention to detail and ability to translate the MISUTERI aesthetic into tangible form.
Each piece is checked internally before distribution.
No. Most MISUTERI capsules are produced in limited quantities and are not reprinted once sold out. Selected items belong to the Permanent line, an ongoing collection that can be re-stocked over time subject to availability.
All new releases and restocks are communicated exclusively through our official channels and the MISUTERI newsletter. Subscribing means joining the heart of our cult following—receiving updates, early access, and unreleased content.
MISUTERI is a total sensorial language. Every creation—be it fabric, metal, sound, or scent—is born as part of the same ecosystem. We don't produce objects: we build experiences designed to resonate with those who wear and listen to them.
Yes. Each song is composed or produced for MISUTERI by selected artists. Music is an integral part of our identity—an invisible voice that accompanies the brand in every form.
Only on misuterimilano.com. It's the only official space where MISUTERI capsule and permanent collections are released.
Yes. We ship worldwide with selected logistics partners. Each order is prepared by hand by our team and packaged with the same care with which each product is conceived.
Yes, customers may request a return or exchange within 14 days of delivery, subject to the conditions outlined in our Terms & Conditions.
Items must be unused, unworn, and returned in perfect saleable condition with all original packaging and tags.
Certain items, including personalized, limited-edition, or special pieces, are not eligible for return or exchange.
All return requests must be submitted by contacting support@misuterimilano.com.
Every piece should be treated like a cult object. Follow the instructions on the label and store it away from direct light or humidity. Every sign of aging speaks volumes about your presence within the MISUTERI world.
For any information or support, please write to contact@misuterimilano.com. Every message is carefully read—not by automated systems, but by people who share the same vision.
